ABOUT REFUND

There could be situations when customers request a refund of the payments made for the products or services purchased or availed on your website or app.

Refund Types

Following are the various types of refunds that you can use to refund payments to your customers:

Normal Refund

Amount is refunded within 5-7 working days.

Instant Refund

Amount is refunded almost immediately.
By issuing instant refunds to your customers, you can provide a better user experience for them. This also helps in improving their reliability and trust in your business.

Batch Refund

Issue refunds in bulk using an XLSX or CSV file. Once you upload a file, it is picked up for processing after 70 minutes. You can cancel a batch upload in the 70 minutes before it is picked up for processing.